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Interactive Gaming Council

About the Interactive Gaming Council

The Interactive Gaming Council (IGC) is a not-for-profit corporation organized under the Canadian incorporation statutes with the primary purpose of providing information and education concerning the interactive gaming industry. The IGC's membership is made up of gaming operators, software designers, and ancilliary support companies located worldwide.


Mission Statement of the Interactive Gaming Council

It is the aim of the Interactive Gaming Council (IGC) to:

  • Provide a forum for interested parties to address issues and advance common interests in the global interactive gaming industry;
  • To establish fair and responsible trade guidelines and practices that enhance consumer confidence in interactive gaming products and services; and
  • To serve as the industry’s public policy advocate and information clearing house.

IGC Members are dedicated to achieving these goals and welcome your comments and support.


IGC Seal of Approval

One of the most important programs for operator members of the IGC is the "Seal of Approval" (SOA) program.

The Seal of Approval is designed to promote fair and honest gaming practices with regard to interactive gaming and wagering, and to promote the Internet as a trustworthy environment for conducting business, communication and entertainment activities, providing a formal dispute resolution process. The Seal of Approval embodies many of the key responsible gambling initiatives that are becoming increasingly important - some would argue, those elements that provide a competitive edge in an increasingly competitive market.

Elements of the IGC Seal of Approval

  1. Honesty
  2. Regulatory Compliance
  3. Consumer Privacy
  4. Player Protection
  5. Player registration including name, residence and age
  6. The ability to exclude a player
  7. Prohibition against credit betting
  8. Protection of player information
  9. The ability to track player transactions
  10. Problematic Player Controls prevent access by minors and identify and curtail compulsive gamblers (including links to services)
  11. Operating Rules and Regulations of Play - display of complete operating rules, regulations and playing guidelines, including procedures for recording and awarding prizes
  12. Audit Trails - the ability to retain transaction records for a one-year period
  13. Truth in Advertising
  14. Banking and Financial Transaction Processing - in accordance with generally accepted standards of internationally recognized financial institutions and Generally Accepted Accounting Principles
  15. Prize Pay-outs and Account Balances - current payments
  16. Systems, Security and Back up of Systems.


Helping Hand Program

One of the goals of the Interactive Gaming Council (IGC) is to promote responsible gambling. To assist in this endeavor the IGC requires its members to adhere to the IGC Code of Conduct and Responsible Gambling Guidelines. The Helping Hand Program is designed to assist both operators and consumers to proactively address problem or compulsive gambling issues within the industry.

The IGC is not an expert on health care issues. Instead, the IGC prefers to serve as a go-between to assist problem gamblers and others to access existing products and services and organizations with expertise that provides support and information in the field of addiction.


The IGC & Responsible Gaming

For the majority of people, gambling is an exciting and entertaining activity. As such, they make careful decisions about the amount of time and money to be spent, where to go and how to keep gambling entertaining. The IGC website offers some tips on how to gamble responsibly:

Keep it fun:

  1. Balance gambling as entertainment with other forms of leisure activities.
  2. Set a time limit for time spent gambling – keep a balance in life.
  3. While gambling, take frequent breaks – keep it recreational.
  4. Gamble for entertainment, not as a way to make money.

Manage your Money:

  1. Don't borrow money to gamble.
  2. Set a dollar amount to be spent and stick to it - as with any form of entertainment.
  3. Only use discretionary income not money for everyday expenses (if you can’t afford to lose it, don’t play!).

Be Aware of Potential Problems:

  1. Do not 'chase' losses with the intent to win back what has been lost. Accept the losses as the cost of this form of entertainment.
  2. Be aware - the way you make decisions can change during times of personal loss or depression.
  3. Don’t take time off from work to gamble.
  4. Don't consume (excessive) alcohol and gamble.


202-2678 West Broadway
Vancouver BC
Canada


http://www.igcouncil.org

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